computer screen goes black but computer still running

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If Windows Update says your device is up to date, you have all the updates that are currently available Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. Select the box next to any updates you want to install, and then click Download and install. Updates with a blue information icon are optional.Ĭlick the update name for a description, version number, and file size. For a black screen, use the following keyboard shortcut: Windows logo key + Ctrl + Shift + B. Updates with a yellow information icon are recommended. If you experience a black or blank screen on your Windows 10 device, try the following: To wake the screen, use one of the following keyboard shortcuts: Windows logo key + P or Ctrl + Alt + Del. Some of you report the issue - computer screen goes black but computer still running, for example, you are listening to the music or playing the games but only the screen becomes black and you can. HPSA will automatically search for all the latest drivers for your NotebookĬlick My devices in the top menu, and then click Updates in the My PC or My notebook pane.Ĭlick Check for updates and messages to scan for new updates. I suggest you download and run the HP Support Assistant from this Link. I have gone through your Post and would like to help

Computer screen goes black but computer still running